Delivery Policy

Delivery Time:
Orders are shipped within 3 business days at the latest. Delivery time by the shipping company usually varies between 1-3 business days within Turkey. After your order is shipped, you will be provided with a tracking number.

Delivery Fees and Options:

• Domestic Delivery (Turkey):

  • Standard Shipping: 1-3 business days.

• International Delivery:

  • Standard Shipping: 5-14 business days (varies by country and region).
  • Express Shipping: 2-7 business days (varies by country and region).

Shipping is free for orders over a certain amount. Detailed information can be found on the product purchase page.

Delivery Areas:
We deliver worldwide. Different delivery times and fees may apply depending on the region.

Return and Exchange Policy

Return Conditions:

• The items you wish to return must be unused, unwashed, and have their original tags attached.
• Return requests must be made within 14 business days from the date of product delivery.
• To initiate a return, please send an email to info@parlatangowear.com with your request.

Exchange Conditions:

• The items you wish to exchange must be unused, unwashed, and have their original tags attached.
• Exchange requests must be made within 14 business days from the date of product delivery.
• To initiate an exchange, please send an email to info@parlatangowear.com with your request.

Return and Exchange Process:

1. Send your return or exchange request to info@parlatangowear.com.
2. Pack the products in their original packaging, unused and unwashed, along with the invoice and email request.
3. Deliver it to the shipping company and share the tracking number with us.

Return Fees:

• Return and exchange shipping fees are the responsibility of the customer.
• After the product is received and its compliance with the return conditions is checked, the refund will be processed using the same payment method.

Damaged or Incorrect Products:

• If the products you received are damaged or incorrectly shipped, please contact us as soon as possible. Please open the shipping packages visibly and clearly with a video. A package opening video is required for damaged product exchange and return requests.
• Shipping fees for incorrect or damaged products are covered by our company and will be replaced with a new one.

Contact

For questions or more information, you can contact us:

• Email: info@parlatangowear.com
• Phone: +90 (222) 221 00 46
• Address: Şeker Mahallesi, Sivrihisar 1 Cad. No: 129 C Tepebaşı / Eskişehir

This page has been prepared to keep customer satisfaction at the highest level and to act in accordance with legal regulations. If you need more information about our delivery and return policy, please do not hesitate to contact us.